Qaffy.

A multi-role platform built around the workflow of a laundry business, connecting customers, logistics, vendors, and administration in one system.

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The workflow

Laundry operations involve more than placing an order. Customers, pickup and delivery logistics, vendors, and administrators all need to work from the same process while handling different responsibilities.

Qaffy was built around that operational flow, connecting order placement and pickup to vendor confirmation, billing, payment, and delivery.

See it in motion.

Qaffy product walkthrough

A product walkthrough of the Qaffy laundry operations platform.

Inside Qaffy.

Role-based operations

Qaffy customer order details with payment status and pickup OTP

Customer Dashboard

A customer-facing workspace for checking balances, placing laundry orders, and tracking the journey from request to delivery.

Vendor Workspace

A vendor order workspace for reviewing processing queues, tracking order status, and dispatching completed laundry work.

Logistics Workspace

A logistics workspace for switching between pickup and delivery, searching customer OTPs, and tracking orders through each handoff.

Admin Overview

An administrative overview for monitoring workload, plans, recent updates, vendors, and customers from one place.

The build.

The project involved building around real-world cases such as quantity mismatches, subscription allowances, post-paid billing, OTP-based handoffs, and role-specific workflows.

It is an example of turning the way a business operates into software that gives each person the right tools for their part of the process.